Service Updates
Now Open!
Peaks of Otter Lodge is now open for the 2021 season!
Please Note: The Restaurant and Lounge will be closed on Tuesdays until further notice. Grab 'n' Go food will be available.
We appreciate your understanding, and we look forward to returning to full operation.
Best,
Peaks of Otter Lodge Management
We are committed to maintaining an environment that helps keep our guests safe.
At Delaware North at Peaks of Otter Lodge, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.
Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).
Please reference the important information below for our guests:
- Masks or other face coverings are required to be worn inside all indoor and public spaces at Peaks of Otter Lodge, regardless of vaccination status
- In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of Peaks of Otter Lodge's Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
- Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
- Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
- Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
| Operation | Status | Hours |
|---|---|---|
| Lodging | ||
| Peaks of Otter Lodge | Open | 24 hours |
| Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay. | ||
| Food & Beverage | ||
| Peaks of Otter Restaurant | Open | Monday: 8 AM - 10:30 AM 12 PM - 3 PM 4 PM - 7 PM Wednesday - Sunday: 8 AM - 10:30 AM 12 PM - 3 PM 4:30 PM - 8 PM |
| Closed on Tuesdays until further notice. Grab 'n' Go food will be available. Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. | ||
| Peaks Bar & Lounge | Open | 4 PM - 8 PM (Mon) 4 PM - 9 PM (Wed-Fri) 12 PM - 9 PM (Sat-Sun) |
| Closed on Tuesdays until further notice. Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. | ||
| Shuttle | ||
| Sharp Top Shuttle | Open | 10 AM - 5 PM (Tues-Sunday only) Last run up the mountain = 4 PM Last pick-up at top of mountain = 4:30 PM |
| Closed on Mondays until further notice. Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. | ||
| Shopping | ||
| Peaks of Otter Gift Shop | Open | 9 AM - 5 PM |
| Country Store | Open | 9:30 AM - 4 PM (Mon, and Wed-Sun only) |
| Closed on Tuesdays until further notice. Masks or other face coverings required to be worn indoors for all guests and employees, regardless of vaccination status. | ||
| Sharp Top Store | Open | 9:30 AM - 5 PM (Tues-Sun only) |
| Closed on Mondays until further notice. Masks or other face coverings required to be worn indoors for all guests and employees, regardless of vaccination status. | ||
New Reservations:
We are currently accepting reservations for upcoming dates. Book online at any time or call 866-387-9905. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.
Updated Cancellation Policy:
As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.
Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm EDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.
Thank you for your understanding, and please stay safe.